If a server error appears while you use the app, check the following in order.
(1) Reload the page
Refresh the browser and try the same action again.
(2) Wait and try again
If it is a temporary connection error, wait, then try the same action again.
(3) Contact us if it keeps happening
If the same action keeps failing, contact us with what you were doing and when it happened.
Note: Messages such as "Please upgrade your plan" or "You have exceeded the maximum number of checkout rules that can be enabled" are not server errors. Reloading does not fix them. Check your plan and how many checkout rules are enabled.
If the above still does not solve the issue, contact us through the contact form.
When you contact us, include the following information.
The store's myshopify.com domain
The action that showed the error
The date and time it happened
The message that appeared