RuffRuff Selling Periods

Product card badge not displayed

What to do when the product card badge doesn't appear

The following are possible reasons why the product card badge is not displayed.

Even if "Show badge on product card" is checked in the selling period rule, the badge will not appear if "Badge text" is left empty.

→ Open the target selling period rule and check whether the badge text is entered for the relevant state (Before selling period, During selling period, After selling period).

Enabling the badge in Settings alone is not enough. You also need to enable "Show badge on product card" for the relevant state in the selling period rule.

→ Check the relevant state section in the target selling period rule.

→ Check that "Show product card badge" is checked in the "Product card badge" section under "Settings."

Displaying the product card badge on the storefront requires a paid plan (Light Plan). On the Free plan, you can save the settings, but the badge will not appear on the storefront.

→ Please check your pricing plan.

→ Check that a selling period rule is applied to the target product.

→ In the theme editor, check that "RuffRuff Selling Periods" is enabled under App embeds.

Depending on your theme, the default selectors may not correctly detect the product card or the badge's insertion point.

→ Specify CSS selectors in "Advanced settings" within the "Product card badge" section under Settings, or contact support.

If the issue is still not resolved, please contact customer support.